The Financial Conduct Authority has published a discussion paper on smarter consumer communications , with the aim of starting a debate on how product disclosure can be improved to help consumers make informed decisions. 

The FCA recognises that consumers are often impeded in making informed decisions by regulatory disclosure material that does not present information in a clear and accessible way. To inform the FCA’s work, Oxera produced a guide/report that identifies good disclosure practice and highlights practical examples of how behavioural insights can be used to improve disclosure. Lessons are drawn from both behavioural experiments and the experience of financial regulators across the world.