{"id":471526,"date":"2022-05-23T17:21:09","date_gmt":"2022-05-23T16:21:09","guid":{"rendered":"https:\/\/www.oxera.com\/?post_type=course&#038;p=471526"},"modified":"2022-05-23T17:45:59","modified_gmt":"2022-05-23T16:45:59","slug":"preparing-for-the-consumer-duty-3","status":"publish","type":"course","link":"https:\/\/www.oxera.com\/it\/insights\/courses\/preparing-for-the-consumer-duty-3\/","title":{"rendered":"Preparing for the Consumer Duty"},"content":{"rendered":"\n<p>Due to high demand, Oxera and UK Finance are running this workshop again. The feedback from our last set of participants included: \u2018[This is the] first truly practical application of what the Consumer Duty means\u2019, and \u2018Will help enormously with our implementation!\u2019.<\/p>\n\n\n\n<p>In collaboration with&nbsp;<a href=\"https:\/\/www.ukfinance.org.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">UK Finance<\/a>&nbsp;we\u2019re running an interactive workshop to help financial services providers understand the implications of the FCA\u2019s new Consumer Duty.<\/p>\n\n\n\n<p>The workshop will focus on practical actions to prepare your organisation, showing you how to apply and embed relevant tools such as behavioural economics, data analytics and science and business model analysis.<\/p>\n\n\n\n<p>The agenda will include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Revolution or evolution: what does the Consumer Duty require of providers? This will include a discussion on the interpretation of \u2018foreseeable harm\u2019.<\/li><li>What is the new toolkit? Insights from behavioural economics, data science, and business model analysis.<\/li><li>How do we achieve the Four Outcomes? Practical steps and insights to takeaway. This will include how to design of Management Information; when and how to test customer communications; how to conduct a sludge audit; and more.<\/li><\/ul>\n\n\n\n<p>Find out more and register&nbsp;<a href=\"https:\/\/www.ukfinance.org.uk\/events-training\/preparing-consumer-duty-june-2022\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Due to high demand, Oxera and UK Finance are running this workshop again. The feedback from our last set of participants included: \u2018[This is the] first truly practical application of what the Consumer Duty means\u2019,&hellip;<\/p>\n","protected":false},"featured_media":471527,"parent":0,"template":"","class_list":["post-471526","course","type-course","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.1 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Preparing for the Consumer Duty - Oxera<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preparing for the Consumer Duty\" \/>\n<meta property=\"og:description\" content=\"Due to high demand, Oxera and UK Finance are running this workshop again. The feedback from our last set of participants included: \u2018[This is the] first truly practical application of what the Consumer Duty means\u2019,&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Oxera\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-23T16:45:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.oxera.com\/wp-content\/uploads\/2022\/05\/iStock-489562782.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1084\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/\",\"url\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/\",\"name\":\"Preparing for the Consumer Duty - Oxera\",\"isPartOf\":{\"@id\":\"https:\/\/www.oxera.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.oxera.com\/wp-content\/uploads\/2022\/05\/iStock-489562782.jpg\",\"datePublished\":\"2022-05-23T16:21:09+00:00\",\"dateModified\":\"2022-05-23T16:45:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/#primaryimage\",\"url\":\"https:\/\/www.oxera.com\/wp-content\/uploads\/2022\/05\/iStock-489562782.jpg\",\"contentUrl\":\"https:\/\/www.oxera.com\/wp-content\/uploads\/2022\/05\/iStock-489562782.jpg\",\"width\":1500,\"height\":1084,\"caption\":\"Queen Street, one of Cardiff's main shopping streets, busy with Saturday shoppers.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.oxera.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Preparing for the Consumer Duty\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.oxera.com\/#website\",\"url\":\"https:\/\/www.oxera.com\/\",\"name\":\"Oxera\",\"description\":\"Inspiring better decisions through economics and finance\",\"publisher\":{\"@id\":\"https:\/\/www.oxera.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.oxera.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.oxera.com\/#organization\",\"name\":\"Oxera\",\"url\":\"https:\/\/www.oxera.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/www.oxera.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.oxera.com\/wp-content\/uploads\/2022\/07\/Logo.png\",\"contentUrl\":\"https:\/\/www.oxera.com\/wp-content\/uploads\/2022\/07\/Logo.png\",\"width\":130,\"height\":30,\"caption\":\"Oxera\"},\"image\":{\"@id\":\"https:\/\/www.oxera.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Preparing for the Consumer Duty - Oxera","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.oxera.com\/insights\/courses\/preparing-for-the-consumer-duty-3\/","og_locale":"it_IT","og_type":"article","og_title":"Preparing for the Consumer Duty","og_description":"Due to high demand, Oxera and UK Finance are running this workshop again. 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